Say which side of Blanding you're on, and we'll take it from there
Dial it and a dispatcher picks up; there is no menu tree to get through. The form below lands at the office and someone calls you back with a window.
Every Clay County route starts at our Palm Coast base, 37 Fairmont Ln; Orange Park, Fleming Island, Middleburg, Green Cove Springs and the Keystone lakes each get scheduled route days. There is no Clay County storefront, so the fastest way to reach a technician is the phone or a text to the same number.
Three details speed up the booking: your address and subdivision, what the system is doing or refusing to do, and whether your electric service is JEA or Clay Electric. That last one matters for rebate questions on a replacement. A photo of the outdoor unit’s label is useful but not required.
Tell dispatch if the heat indoors is climbing around an infant, an elderly parent or anyone on oxygen or with asthma; that visit moves ahead of routine work.
What happens when you dial
Does dispatch actually know Doctors Inlet from Bellair?
Yes. The dispatcher has a Clay County map up, and where you sit on it decides the route day and the truck. Give the subdivision or the nearest cross street and you’ll save a minute.
My power is out after a storm. Should I still call about the AC?
Call once the power is back and the system doesn’t restart or trips the breaker. If the outdoor unit took a lightning hit or sat in water, say so; those visits jump the queue and we’ll tell you what not to switch on meanwhile.
I don't get home until after six. Can you work around a commute?
Evening and Saturday windows are part of how we schedule Clay County, because so many customers drive out of the county for work. Ask for one when you book.
- Phone / text
- 866-266-5709
- Hours
- 24 hours, 7 days
- support@cooksair.com
- Headquarters
- 37 Fairmont Ln, Palm Coast, FL 32137
The form is optional
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